Policy
Returns & Exchange
Your satisfaction matters to us.
Eligibility
You may request a return or exchange within 7 days of delivery if the saree is unused, unwashed, unaltered and in its original packaging with all tags intact.
Damaged or incorrect items
If you receive a damaged or incorrect saree, contact us within 48 hours of delivery with photos, ideally an unboxing video, and we will arrange a replacement or refund.
Non-returnable items
Sarees that have been worn, washed, altered or fall-polished, and items purchased on clearance, cannot be returned. Slight colour variations due to screen or lighting, and natural irregularities in handloom fabric, are not defects.
How to request a return
Message us on WhatsApp or call 94902 49645 with your order number. Once your return is received and inspected, refunds are issued to the original payment method within 5 to 7 business days.